Our Customers First

Customer Care

Putting our Customers first is the key to Countrywide’s success

This means we are dedicated to providing outstanding customer service to ensure we make your experience as a customer easy and enjoyable.

Our staff will provide you with sound knowledge, expertise and advice and we will offer a quality range of products and services to meet your needs.

We continually seek improvement in our customer service and your feedback will help us achieve this goal.

We want to know what you think!

Countrywide Customer Care

We would really like to hear about your experience as a Countrywide customer. If at anytime you are unhappy with the level of service you receive, you can contact us to express your comments.

Equally, if you are happy with our service you may also like to tell us. We reward and recognise staff who deliver exemplary customer service so your feedback and recommendations are important to us.

How we can be contacted

By Email

Send your comments by email to customercare@countrywidefarmers.co.uk.

By Telephone

You can call us, Customer Care, on 0800 055 67 61 any time between 8.30am and 5.00pm, Monday to Friday. If you wish to contact us out of these hours, there is an answerphone facility.

By Post

Please write to:

Customer Care
Countrywide Farmers plc
Countrywide House
Asparagus Way
WR11 1GN