Order before 2pm for delivery within 2-5 working days. Subject to our trading terms.
We can deliver to any address in the UK, including Northern Ireland, however certain regions will incur delivery surcharges and certain orders may have restrictions. Deliveries to Northern Ireland, Isles of Scilly and some Scottish Islands may take a day longer.
Countrywide offer the option to collect your purchases, free of charge, at any of our Countrywide stores. Further information on click & collect can be found by clicking here.
Further information on delivery including shipping charges, can be found here.
Please note that orders placed for collection from Doddle locations is only available for standard size parcels (approx. L 20cm x W 15cm x D 8cm) weighing under 16Kg.
Key (Where these icons are shown, they mean the following).
||Click and collect from store only
||Allow additional delivery time
There are 3 ways to return/ exchange an item:
- You can return it to your local store for a full refund. They will also be able to exchange the product if required as long as they have stock available.
- If the store doesn't have the alternative product in stock a new order will need to be placed either in store, online or via our customer service centre.
- Alternatively you can return the product via post/ courier to:
Defford Distribution Centre
We will confirm receipt of the return via email to you and we will then process your refund. You will need to place a separate order for any alternative items required.
Further information on returns, can be found here.