In Store Specialists

We're very proud of our stores and after 100 years in business we know our customers well. If you haven’t visited a Countrywide store yet we’d love to meet you. The majority of our stores are open 7 days a week so there’s always somebody on hand to help and guide you.

Agricultural Specialist

Agricultural Specialists

Our team of Agricultural Specialists are based in your local Countrywide store and are available either in store or on the phone. AMTRA qualified and accredited, the team are experienced and qualified to provide our customers with best in class customer service, fit for purpose products and specialist advice and knowledge. All our Agricultural Specialists have lived or worked within the farming community so can empathise with our farming customers and understand their business needs.

Pet Specialist

Pet Specialists

Countrywide is proud of its network of pet specialists, qualified and committed to providing our customers with up to date knowledge and expertise about the needs of your pets.

All our pet specialists are chosen because of their passion and understanding of all things pet related. Our specialists are all animal lovers and share an empathy and understanding with our customers.

Our specialists follow a bespoke training programme which enables them to offer advice on pet health and medicine, nutritional requirements, pet housing and suitable equipment.

Working with our leading suppliers, our specialists keep up to date with the latest information and new product developments.

Whilst our specialists should not be used to replace the advice of your vet, your local specialist is an excellent starting point for advice.

Equestrian Specialist

Equestrian Specialists

At Countrywide we don’t just sell equestrian products – we help our customers to make choices and decisions about their animal’s health and wellbeing which, ultimately, leads to happier owners and happier horses. We are proud to have the UK’s largest team of Equestrian Specialists.

All of our staff are specially selected for their passion and knowledge of equestrianism. Most are riders or have children who ride, many compete at a high level.

You can find Equestrian Specialists in all of our stores. These members of staff have all received training to BHS Levels One and Two and are fully AMTRA qualified to offer help and guidance on specialist items such as animal health products. Our Equestrian Specialists are trained to offer advice on:

  • Feed, nutrition and supplements
  • Animal Health, including worming (AMTRA qualified to both provide advice and sell items)
  • Bedding and stable care
  • Saddle fitting (available in selected stores)
  • Hat and body protector fitting
  • Rug cleaning
  • Specialist evenings and events